Shadow AI News 3/1/24
Recent Shadow AI News
Shadow AI in the ‘dark corners’ of work is becoming a big problem for companies
When employees send information in and out of an organization with new AI tools, tech gatekeepers often miss important pieces of unsanctioned information until it’s too late. This is called shadow AI and it poses potential threats that information leaders are trying desperately to rein in. But outright bans on AI tools aren’t the answer either, say experts. A better approach includes guardrails and education.
A New Wave of Technology Chaos is Putting Businesses At Risk
On top of this, proliferation of enterprise technology solutions in just the last year has been enormous, thanks in large part to Generative AI. While gen AI has the potential to drive massive business outcomes, it also adds enormous complexity to the enterprise integration landscape, raising concerns about privacy, security, resiliency, and compliance. But it is the perfect example of how technology introduces new complexity.
https://www.softwareag.com/en_corporate/resources/application-integration/wp/technology-chaos.html
CIO and IT Priorities, Trends, and Predictions for 2024
CIOs struggled with “shadow IT” in the past, and the new chapter in the IT playbook is about “shadow AI.” CIOs wrestle daily with how much or how little to embrace generative AI and what guardrails should be in place to safeguard the enterprise. But ChatGPT and Bard have swung the door open for shadow AI in our organizations. Each organization’s risk tolerance is different, but well-intentioned employees will use the new technology to increase efficiency.
https://www.cioandleader.com/cio-and-it-priorities-trends-and-predictions-for-2024/
CIOs: Consider 3 Best Practices When Using Emerging Technology to Achieve Business Results
According to Forrester, 89% of AI decision-makers said their organization is expanding, experimenting with or exploring the use of genAI. But beyond those approved use cases, many workers are using ChatGPT or other non-sanctioned genAI tools in the office — in fact, Forrester recently coined the term BYOAI for bring-your-own-AI and predicts that 60% of workers will use their own AI to do their jobs in 2024.
https://www.techrepublic.com/article/cio-emerging-tech-best-practices/
Shadow AI poses new generation of threats to enterprise IT
Operational risks endanger the company's ability to do business. Operational risks come in many forms. For example, a shadow AI tool could give bad advice to the business because it is suffering from model drift, was inadequately trained or is hallucinating -- i.e., generating false information. Following bad advice from GenAI can result in wasted investments -- for example, if the business expands unwisely -- and higher opportunity costs -- for example, if it fails to invest where it should.
Building Tomorrow's Technical Debt Today: The Hidden Cost of Ignoring Generative AI in Business Decisions
The cost of ignoring generative AI in business decision-making is a form of technical debt that can quietly accumulate, hindering growth and innovation. By integrating AI into strategic planning, businesses can avoid these pitfalls, ensuring they remain competitive and innovative in an increasingly AI-driven world. The future belongs to those who prepare for it today—don't let your business fall behind by building tomorrow's technical debt.
Into the shadows: A closer look at the difference between shadow AI and shadow IT
The excitement around AI’s potential to boost workplace performance has led to a speedy uptake by employees. But in their hurry to enjoy the perks, many workers begin using these tools without looping in their IT department. As a result, we’re seeing a rise in shadow AI happening across businesses worldwide.
https://www.teamviewer.com/en/difference-between-shadow-ai-and-shadow-it/
GenAI: A Dual-edged Sword for Cybersecurity
The rapid rise of generative AI (GenAI) is transforming the landscape for security teams, offering advancements in productivity and accuracy, while also helping to protect IT environments with greater sophistication and scale. However, organizations must also be prepared for potential impacts resulting from the expanding use of GenAI in the enterprise. GenAI represents the next technology advancement that will present both a challenge and solutions for cybersecurity.
https://www.dell.com/en-us/blog/genai-a-dual-edged-sword-for-cybersecurity/
